Handles live patient calls and offers support with empathy for a nurturing experience.
Trained for scheduling, reminding, and following up with patients before their visits.
Manages patients’ insurance information and history promptly that avoid confusion.
Coordinates with prescription refill requests for smooth patient treatment promptly.
Organizing patient records in detail before an appointment so you have the info.
Supports internal teams in daily admin tasks, billing notes, and claims, ensuring accuracy.
Keeps patient medical history, insurance info, and all health forms in an organized way.
Takes care of patient calls, emails, manages voicemails, and appointment confirmations.
Manages virtual appointments and clinical documentation for a better digital experience.
Virtual care assistant tracks outstanding payments, giving payment reminders to patients.
Adheres to strict PHI rules and ensures confidentiality standards.
Best at organizing calendars for appointments, reducing no-shows daily.
Skilled in multiple systems like Athenahealth, eClinicalWorks, etc.
Good at making patients feel at ease and building long-term relationships.
Easily caters to patient conflicts and escalations on the same day.
Experts in handling patients with diverse linguistic backgrounds.
Fully pre-trained remote medical receptionists ensure patient care.
Pros in handling EMR/EHS technology without wasting your efforts.
HIPAA-compliant ready virtual medical receptionist services.
Entails a proactive team culture despite working remotely, anywhere.
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