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Direct Staffing vs Employer of Record – A Complete Guide (Free Template)

By Published On: September 19, 2024Categories: Articles
Direct Staffing vs Employer of Record

Image Sourece: Freepik

Growing your business comes with its pains, whether expanding your workforce or setting up larger operations. Both require a game plan and adopting a suitable staffing model to fast-track your success – but how do you decide which model works for you – Direct Staffing or Employer of Record? Here is a function-by-function breakdown to help you understand which service suits your business growth needs.

What is Direct Staffing?

When businesses need to hire a new employee, they handle the recruitment, talent acquisition, and interviews in-house and hire the employees directly onto their own payroll. This model allows businesses to handle every aspect of hiring and employee management, including HR, payroll benefits administration, tax, and labor law compliance. Direct staffing is one of the most common ways businesses acquire new talent, as it allows them to stay in control and navigate their employee/employer relationships more efficiently.

What is an Employer of Record (EOR)?

An EOR, or Employer of Record, is a third-party service provider that assists companies in seeking and hiring talent. They act as the legal employers of record for the company’s employees and handle all employee-related responsibilities. Think of an EOR as a bridge between a business and its employees. They hold various tasks like payroll, benefits, tax, and compliance while the company maintains control over employee performance and assignments.

Download our Free Employer of Record (EOR) RFP Template

Managing Business Functions – Direct Staffing vs Employer of Record

While each staffing model allows you to acquire quality talent, they do differ in employee management and how they handle essential business functions. Here is a side-by-side comparison of how each model navigates staffing and operations.

Business FunctionsDirect StaffingEmployer of Record
Talent Acquisition & RecruitmentBusinesses handle recruitment in-house, including job posting, screening, interviewing, and onboarding. They seek candidates through various channels, job boards, business networks, and social media to create their talent pool.Handle the recruitment process on behalf of their clients, from job posting to onboarding. Access a wider talent pool, especially in regions where client businesses do not have access.
HR FunctionsDedicated HR staff handles the employee payroll, benefits, and compensation. They also handle employee relations and conduct performance management and retention.Overtakes HR functions from client businesses to handle payroll processing, benefits administration, and employee engagement and retention.
ComplianceBusinesses must engage compliance experts or their HR staff to handle compliance with labor laws and security protocols, often requiring separate experts.Handles compliance on behalf of the client, monitors employee performance, and ensures compliance with labor laws with top expertise.
Strategic AlignmentEstablish direct communication with their workforce to achieve business goals and milestones.Provides guidance and expertise to help businesses optimize their operations and reach objectives.

Each business functions differently, and based on its objectives, it can choose how much control it wants over its workforce and operations. The decision to choose direct staffing or an employer of record depends on the breadth of its operations, business strategy, and workforce management goals.

It is up to you to allot specific resources to one part of your business to free up decision-making and implementation time – but before you decide about employment staffing, consider some essential factors that can help you decide in favor of direct staffing or employer of record services.

Image Sourece: Freepik

Essential Factors to Consider for Quality Staffing

What is more important to you? Hiring an employee yourself to have more control over their performance, or freeing yourself from the lengthy processes of hiring and letting someone else handle the headache? This fundamental question determines which staffing model works better for you.  Ask yourself how each of these aspects impacts your operations.

Talent Quality and Skills Shortage

When it comes to hiring top talent in employment staffing, companies are competing for a small pool of candidates. Direct staffing is less ideal for seeking talent, especially in high-paced industries that demand specific skill sets, because of limited talent acquisition and recruitment capacity. As an employer, your talent search is limited to your vicinity and finding passive, but skilled candidates can become challenging.

Employer of record services have access to a wider pool for competitive positions like accounts receivable or accounts payable specialists, collectors and digital marketers, because they have elaborate systems in place. They tap into a larger radius, going offshore and remote to find certified and experienced experts to meet your skills shortage. Another upside to partnering with an employer of record is their continued support in managing that talent, to ensure high performance from your chosen employees.

Turnaround Time

Does your hiring process prioritize finding an employee faster or matching one to your required skills and expertise?

  • Suppose you decide to go with direct hire staffing. In that case, you will control the decision-making process from A to Z. This approach will allow you to manage recruitment, screening, and onboarding in-house and establish a more personal relationship with your employees.
  • Some businesses consider this a better model because it fosters trust and authority. It pays to know the boss – but the boss also benefits from knowing their employee.
  • The only downside is the time it takes to find the ideal candidate, especially if you do the legwork yourself.

If you choose an employer of record service, you can free yourself from the entire hiring and employee integration process.

  • They handle recruitment, screening, interviewing, and onboarding for your company. More importantly, they know how to hire diverse candidates, which is harder for independent firms to do independently.
  • Almost 52% of recruiters have faced the challenge of hiring top talent before their competitors this year, so choosing an employer of record allows them to reduce turnaround time by hiring quicker and better, especially when other avenues are comprised like freelance sites, and you need alternatives for temporary staffing, fast.

Scalability

If you are a growing business that plans to expand its operations and profitability, you must rely on scalable talent that grows with your company.

  • Scalability is not just about numbers. You need employees with transferable skills and a growth mindset to upskill themselves as required.
  • Direct staffing allows you to seek employees who will support your growth by taking on key roles to boost your operations.
  • Hiring new talent is just as time-consuming as firing existing employees, and fluctuating workloads cause delays at both ends. Imagine doing all that in addition to fulfilling your daily tasks and objectives.

Employer of Record services excel at scaling talent according to your business needs.

  • They have a pipeline of qualified candidates and swift integration processes to find you a valuable employee to take over your growing workload.
  • One of the most enticing aspects of engaging an employer of record is hiring experts for staff augmentation to improve crucial operations like IT, technical support, and seasonal workload.
  • They also expertly handle offboarding processes and employee replacements to cater to your needs without pausing your internal operations.

Image Sourece: Freepik

Cost

Hiring is an expensive process, from start to finish, involving multiple processes that require constant investment.

  • You must pay employee compensation and benefits like health insurance and bear the overhead costs of recruitment, onboarding, training, and performance management. Add the sting of payroll taxes to that mix, and you have a hefty amount.
  • Not to mention, employee replacement and offboarding are real possibilities, and that is not cheap either. As the primary employer, you are responsible for bearing these costs in direct staffing, which can eat into your bottom line.

Inversely, engaging an employer of record involves paying them a monthly or annual fee for EOR services, encompassing all the abovementioned processes.

  • Additionally, EORs are responsible for payroll taxes and benefits on your behalf, taking the pressure off you.
  • They provide affordable staffing solutions to positively impact your business, such as sourcing candidates from regions with lower labor costs and taxes to save you money.
  • They offer discounts and incentives for long-term contracts without holding you in a lock-in agreement.

Administrative Burden

Running a team is not easy, nor is hiring one. Significant administrative processes are involved in employment staffing, especially for HR and finance departments.

  • In direct staffing, you must employ HR personnel to handle recruitment, screening, and onboarding and assign payroll processing and benefits administration to additional accounting staff.
  • More than that, employee engagement and performance management demand attention and drain your resources and time.

Employer of Record services take the administrative burden off you by handling recruitment, placement, compliance, employee engagement, and performance management.

  • Their expertise extends to various aspects of HR, finance, employee relations, and business strategy, allowing you to grow your operations without being dragged down by daily employee management tasks.
  • Employer of record services are particularly beneficial for companies that want to optimize their business with expert staffing solutions. They provide risk-free methods to expand productivity and profitability in multiple jurisdictions without taking on more administrative duties.

Employee Engagement

As mentioned earlier, hiring your perfect candidate is one part of the job; the other is keeping them engaged and managing them expertly to boost productivity.

  • Direct staffing allows you to hire candidates according to your own standards and requirements and enables you to have a closer relationship with your employees.
  • You are in control of your workforce and can monitor their progress closely.
  • In direct staffing, you also have the responsibility of employee engagement, but it can be an opportunity for you to build lasting relationships with your employees, address their concerns, and foster loyalty, which inevitably reduces retention.

The downside of handling employee engagement yourself is the eventual distraction of administrative tasks, compliance procedures, and payroll processes that distract you from the real goal.

  • Hiring an employer of record also ensures that they handle employee engagement with regular performance reviews, feedback, temperature checks, and team-building activities.
  • They provide comprehensive hiring solutions to increase employee retention by handling employee relations and providing ongoing support.

So, there you have it. The next time you hire a new candidate or plan to expand your team, weigh the pros and cons of direct staffing or an employer of record to streamline your hiring processes and acquire top-tier talent.

Also read: Discover the Best Offshore Staffing Agencies in the US

Last Thoughts – Why Remote Scouts is Your Ideal Employer of Record

Despite the most robust talent acquisition and recruitment strategies, the biggest challenge for recruiters last year was tight talent pools. The answer? Find a trusted Employer of Record that can source quality talent for you and go one step further to retain it to maintain productivity and employee satisfaction.

Remote Scouts has distilled 13 years of employment staffing experience into developing its employer of record services for businesses facing skills shortages, limited talent pools and affordability issues in employing top candidates.

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FAQs

What people are saying

Michael Stein, M.B.A
Connection Marketing, Inc.

Finding high-level technical talent in digital marketing is always a challenge. Remote Scouts has solved that. They have been an invaluable partner for our business, providing top-tier digital marketing support across Meta, Google, and other platforms. Their team is not only highly skilled and dependable but has also integrated seamlessly with our company culture and processes. Their ability to adapt quickly and deliver consistently high-quality results has made them an essential part of our operations.

Michael Stein, M.B.A
Connection Marketing, Inc.

Lisa Rung
PFS Billing/Coding Manager 

I want to express my strong recommendation for Remote Scouts, particularly for their exceptional medical billing staffing services. They consistently provided top-quality candidates for our medical billing needs promptly and have significantly improved our team’s capabilities. Their expertise, responsiveness, and dedication to results makes them an invaluable partner.

Lisa Rung
PFS Billing/Coding Manager
Glenwood Medical Associates

Nicole Jimenez,
Billing Manager

I’ve had the pleasure of working with Remote Scouts for my staffing needs, and they’ve truly impressed me. Their personalized approach, top-notch candidates, and stellar communication set them apart. They deliver quality hires while staying within budget. If you need reliable staffing solutions, Remote Scouts is the way to go!

Nicole Jimenez
Billing Manager
Regain Medical Billing

Bejan Broukhim
CEO/President

I want to express my complete satisfaction with the services provided by Remote Scouts. I’ve worked with Remote Scouts to hire remote professionals for various roles within our organization. I’ve hired bookkeepers, and a social media marketer through Remote Scouts, and their performance has been extraordinary. They seamlessly integrated into our team, consistently delivering exceptional results.
Remote Scouts’ efficient recruitment process and commitment to finding the right talent have significantly helped us meet our business goals. We look forward to a long and productive partnership with them.

Bejan Broukhim
CEO/President
Nordic Plains, Inc.

Mark Steik
General Collection Company, Inc.

We have been using their service for two months and are very happy with them. The collectors are very well-informed in collection law. Their employees are very professional and are hard working collectors. They stick to the task at hand. make calls and get money collected. I will recommend them to any collection agency. You will be happy with your results.

Mark Steik
General Collection Company, Inc.

Alan Fassonaki,
CEO

Consistently impressed by the caliber of professionals introduced by Remote Scouts. We appreciate the diligence in selecting candidates who not only meet but exceed our expectations by consistently delivering high-quality legal talent.

Alan Fassonaki
CEO
Fassonaki Law Firm

Bejan Broukhim
CEO/President

I want to express my complete satisfaction with the services provided by Remote Scouts. I’ve worked with Remote Scouts to hire remote professionals for various roles within our organization. I’ve hired bookkeepers, and a social media marketer through Remote Scouts, and their performance has been extraordinary. They seamlessly integrated into our team, consistently delivering exceptional results.
Remote Scouts’ efficient recruitment process and commitment to finding the right talent have significantly helped us meet our business goals. We look forward to a long and productive partnership with them.

Bejan Broukhim
CEO/President
Nordic Plains, Inc.

Jonathan Hindes
Chief of Operations

It is my pleasure to recommend Remote Scouts for their services. I have worked with them closely during the transition of a handful of fully remote workers has been almost flawless. I have worked with other staffing agencies previously and I can state that, without a doubt, Remote Scouts has been the easiest I have ever done business with. Their training is very thorough, we have yet to see any of their representatives violate collections compliance. I would highly recommend them to anyone needing reliable staffing, quickly.

Jonathan Hindes
Chief of Operations
ACS Inc

Adam Pearlman,
COO

I am writing to endorse Remote Scouts and their exceptional staffing services. In my role as Chief Operating Officer at ARM Solutions, I have closely collaborated with Remote Scouts to meet our staffing needs, and I am pleased to attest to their consistent delivery of high-quality and professional services. Remote Scouts consistently provides top-tier candidates across various roles, including debt collectors, accounts receivables, sales & marketing, and more. Their extensive network and stringent vetting process ensure that the candidates presented not only meet but exceed our expectations, consistently setting a high standard of excellence. I strongly recommend Remote Scouts to any organization seeking staffing solutions.

Adam Pearlman
COO
A.R.M. Solutions

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