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- IT
- Master
With over 7 years of experience as a driven IT Manager and Network Engineer. I thrive in complex environments, wielding expertise in network administration (Cisco routers/switches, RIP, OSPF, BGP, EIGRP, VLANs, access lists), cybersecurity (Sophos firewalls, FERPA compliance), digital transformation (online education infrastructure, LMS, video conferencing, CDNs), system and user management (Hyper-V, Active Directory, DHCP/DNS servers, user accounts), and collaboration tools (discussion boards, messaging platforms). This diverse skillset allows me to seamlessly lead, secure, and optimize IT solutions for organizational success. -
- Content Writer
- Master
I'm not just a content writer; I'm a storyteller with a heart for language. With over 2 years experience as a Content Writer & Editor, I excel in content development by crafting compelling narratives. I also have experience writing for SEO by optimizing content for search engines to drive organic traffic. -
- IT
- Master
For the past four years, I've thrived in diverse technical support roles, empowering both internal teams and external clients with my strong troubleshooting skills and comprehensive IT knowledge. I am skilled at expertly diagnosing and resolving technical problems across various environments, including Branchless Banking applications, servers (UNIX/LINUX/Windows), and user workstations. I am also adept a leveraging SQL proficiency to manage underlying databases (SQL and Oracle) and generate necessary reports. -
- Commercial Collections
- Debt Collections
- Master
5+ years of exceeding closing rates as a driven and empathetic debt collection professional define my work ethic. My marketing and CSR background empowers me to build rapport, actively listen, and craft personalized solutions for complex financial situations. -
- Law
- Master
My career is steeped in public service. I've successfully defended cornerstone initiatives like the Punjab Local Government Act and special Military Courts, navigating intricate legal mazes with composure. Policy shaping is my forte, as evidenced by my contributions to Punjab's Education Policy and legal opinions on pressing matters like Affirmative Action.