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Hire a Trained Virtual Medical Assistant for Your Healthcare Practice

Find a full-time HIPAA-compliant virtual medical assistant who understands healthcare workflows, manages patient communication and confidentiality. No extra cost.

  • Front desk onboarding in 7-10 business days
  • Fully trained on EHR, EMR and medical billing tools 
  • 97% client satisfaction in healthcare
  • Save up to 75% on staffing cost
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Role of Virtual Medical Assistants in Modern Healthcare

Remote Scouts empower you with trained virtual medical assistants who can easily handle clinical coordination, patient support and workflows for healthcare providers.

Patient Scheduling

Manages appointments, rescheduling, and reminders for patients using practice management software ensuring smooth workflow.

Patient Records

Virtual medical assistants handle data entry, patient onboarding, and chart updates by collecting medical history and consent forms.

Billing and Claims

Verifies patient insurance eligibility, assists with medical billing software and processes pre-authorizations reducing denied claims.

Front Desk Management 

Virtual medical assistant handles patient calls, manages voicemails, patient communication, and appointment confirmations virtually.

Patient Follow-Ups

Manages lab reminders, track patient progress and follow-up calls after appointments to improve patient support and satisfaction.

Remote Patients Monitoring

Assists with tracking vitals, review incoming data, update physicians for timely clinical interventions with remote patient monitoring programs.

Remote Medical Transcriptions

The VMA transcribes notes, organizes diagnostic reports, and updates EMR records supporting physicians with clinical documentation.

Pharmacy Coordination

Prescription refills, communicating with pharmacy, and ensuring medication requests are approved while maintaining accuracy and updates.

Email Management 

Virtual medical assistant manages emails and patient communication by prioritizing email responses, answering common questions, and updates.

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Trusted Scouts. Proven by Our Clients.

See how our customers are improving workflows, saving time, and achieving results with us.
“Remote Scouts quadrupled our collections!”
Jonathon Hindes
COO
“Remote Scouts increased our productivity”
Westi Martin
PM
River Heights
Capital
“Remote Scouts helped us run accounting department”
Sam Alam
CFO
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Virtual Medical Assistants for All Healthcare Specialties

Each remote talent is handpicked, HIPAA-certified, and trained on real EHR systems. We match you with virtual assistants in every medical specialty, specializing in daily operations.

Pediatrics

Psychiatry

Rheumatology

Obs / Gynaecology 

Internal Medicine

Cardiology

Orthopedics

Gastroenterology

Family Medicine

Neurology

Physiotherapy 

Geriatrics

Dermatology

Veterinary

Pediatrics

Psychiatry

Rheumatology

Obs / Gynaecology 

Internal Medicine

Cardiology

Orthopedics

Gastroenterology

Family Medicine

Neurology

Physiotherapy 

Geriatrics

Dermatology

Veterinary

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Glenwood Medical Associates are Saving $35K Annually.

Lisa Rung, Glenwood Medical Associates
Remote Scouts helped Glenwood Medical Associates overcome the critical challenge of finding skilled remote talent for their collections and billing department. Within 10 business days, three fully trained professionals were onboarded, saving the practice annually $34,320 while reducing billing delays and streamlining their workflow.

Glenwood Medical Associates are Saving $35K Annually.

Lisa Rung, Glenwood Medical Associates
Remote Scouts helped Glenwood Medical Associates overcome the critical challenge of finding skilled remote talent for their collections and billing department. Within 10 business days, three fully trained professionals were onboarded, saving the practice annually $34,320 while reducing billing delays and streamlining their workflow.

Why Practitioners Choose Remote Scouts for Virtual Assistants

For modern healthcare and best medical assistant services, Remote Scouts provides the most trusted and reliable remote staffing talent.
Top 3% Vetted Talent
Each talented professional goes through multi-step vetting process enuring you hire subject matter experts from day one.
97% Talent Retention
Our motivated VMA are committed to helping you retain your long-term and new patients without turnover disruptions.
Trained Professionals
Every VMA is trained in telehealth workflows, EHR/EMR systems, and clinical documentation, helping you stay organized.
HIPAA & PHI Compliance
Your patient’s data is safe and secure as our professionals are familiar with compliance standards in their routine work.
Integration Management
Our virtual assistants are proficient in leading healthcare platforms like Epic, Kareo, eClinicalWorks etc. adapting to your systems.
+ SOC 2 Type II Audited
We maintain independently verified SOC 2 Type II compliance, ensuring your virtual staff operates within strict security controls.

Meet the People Powering Your Care

Take a peek behind the scenes and see our remote talent in action, helping healthcare teams focus on delivering high-quality care. Experience firsthand how their expertise converts challenges into smooth workflows making a big difference every day.

Virtual Medical Assistants Hiring vs. Traditional Assistants

Take a look at why healthcare providers choose Remote Scouts for long-term virtual medical assistant services.

Remote Scouts VMA

  • A committed medical assistant for your clinic
  • Trained professionals in EHR and patient coordination
  • HIPAA & PHI-compliant operations protocols
  • Extensive onboarding & workflow training
  • Pre-vetted top 3% candidates in healthcare industry
  • Stable, full-time employees with 97% retention rate
  • Scalable staffing solutions for growing practices

Other Traditional Assistants

  • Shared assistants working for multiple clients at once
  • Generic admin staff without medical background
  • No data compliance assurance, risking data privacy
  • Little to no onboarding, requiring you to train assistants
  • Unverified freelancers sourced from generic marketplaces
  • High turnover leading to inconsistent patient experience
  • One-size-fits-all approach with limited scalability

Your Patient’s Privacy
Always Comes First

Patients open when they feel safe. They must be respected and asked the right questions to ensure the right medical care is provided to them

On a busy day, professional virtual medical assistants, provided by Remote Scouts, ensure that all sensitive information is kept private as they listen to their concerns, manage calls, provide reminders, and document every step of the way.

Our top virtual healthcare professionals handle patients’ medical histories discreetly, efficiently, and in compliance, ensuring uninterrupted care that puts patients at ease.

Stories That Inspire Confidence

See what our clients have to say about their experience with us.

I want to express my strong recommendation for Remote Scouts, particularly for their exceptional medical billing staffing services. They consistently provided top-quality candidates for our medical billing needs promptly and have significantly improved our team’s capabilities. Their expertise, responsiveness, and dedication to results makes them an invaluable partner.

Lisa Rung
Glenwood Medical Associates

I’ve had the pleasure of working with Remote Scouts for my staffing needs, and they’ve truly impressed me. Their personalized approach, top-notch candidates, and stellar communication set them apart. They deliver quality hires while staying within budget. If you need reliable staffing solutions, Remote Scouts is the way to go!

Nicole Jimenez​
Regain Medical Billing​

We have been using their service for two months and are very happy with them. The collectors are very well-informed in collection law. Their employees are very professional and are hard-working collectors. They stick to the task at hand. make calls and get money collected. I will recommend them to any collection agency. You will be happy with your results.

Mark Steik
General Collection Company, Inc

I want to express my strong recommendation for Remote Scouts, particularly for their exceptional medical billing staffing services. They consistently provided top-quality candidates for our medical billing needs promptly and have significantly improved our team’s capabilities. Their expertise, responsiveness, and dedication to results makes them an invaluable partner.

Lisa Rung
Glenwood Medical Associates
I’ve had the pleasure of working with Remote Scouts for my staffing needs, and they’ve truly impressed me. Their personalized approach, top-notch candidates, and stellar communication set them apart. They deliver quality hires while staying within budget. If you need reliable staffing solutions, Remote Scouts is the way to go!
Nicole Jimenez
Regain Medical Billing

We have been using their service for two months and are very happy with them. The collectors are very well-informed in collection law. Their employees are very professional and are hard-working collectors. They stick to the task at hand. make calls and get money collected. I will recommend them to any collection agency. You will be happy with your results.

Mark Steik
General Collection Company, Inc
We Handle Tasks That Slow You Down. 

Save 70% on Staffing. No Hidden Charges. Pay After You Hire.

Get free consultation or book a demo right away to add a fully-trained HIPAA-compliant virtual assistant to your offshore team, saving 5 hours every day.

Schedule Free Consultation

Frequently Asked Questions

Why should I hire a virtual medical assistant over a traditional medical assistant?
Hiring in-house means higher cost, longer onboarding cycle, and ongoing management. With Remote Scouts, you get a pre-trained virtual medical assistant who starts contributing immediately. No hiring delays. Most healthcare providers save up to 70% in operational costs while reclaiming 10 to 15 administrative hours weekly. This means your staff will be able to focus on patient care.
You do not need to wait through long hiring cycles. Remote Scouts matches you with a qualified assistant in 7 to 10 business days, already trained in medical workflows. From day one, your assistant can handle scheduling, documentation, and patient coordination, giving healthcare providers the operational relief within the first week.
Yes, every virtual medical assistant works within a secure, access-controlled environment aligned with HIPAA standards. All systems are closely monitored, data is encrypted, and workflows are structured to protect PHI. This way, healthcare providers can scale their operations without compliance risk or internal oversight burden.
Yes, our teams adapt smoothly to your preferred EMR/EHR systems. Whether it’s Athenahealth, eClinicalWorks, Kareo, or others, they adapt to your workflows without disruption, ensuring accurate data entry, timely updates, and zero operational downtime.
Our assistants are selected from the top 3% of remote talent and have hands-on experience in medical administration, documentation, and patient communication. Most have 2 to 4+ years of experience, which means fewer errors, better patient coordination, and a faster turnaround on daily tasks from day one.
Healthcare providers typically reduce staffing costs by up to 70% compared to hiring in-house. You eliminate the expenses like salaries, benefits, office space, and training while maintaining consistent support, improving scheduling efficiency, patient response time, and overall workflow.
Remote Scouts make hiring risk-free. If the assistant isn’t the right match, we provide a quick replacement at no additional cost, so you always have the right support in place.
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