Hire Virtual Insurance Assistant for Agency.
- Full-time virtual insurance assistant matched in 7-10 days
- 97%+ long-term retention across placements
- Save up to 70% on overhead costs with a virtual assistant
- HIPAA- and SOC 2 Type II, and insurance workflow trained talent
- Zero risk; pay only after you hire the talent
What Remote Insurance Assistants Do for Your Agency Workflows
Policy Servicing
Assistant actively manages policy servicing workflows and coordinates with carriers, recording updates in agency management system.
Renewals Management
Tracks renewal pipeline, prepares renewal data in advance, and ensures follow-up with clients, preventing lapses for high retention.
Certificates of Insurance
Handles high-volume COI requests, carrier coordination, and client delivery, so producers stay focused on client acquisition.
Claims Support
Assists effectively in organizing claim documentation, follows up with carriers, and keeps the client updated with quick responses.
Billing & Documentation
Assistants organize invoices, reducing errors in policy records to help insurance agencies stay compliant and risk-free processes.
Accounts Receivable
Streamlines premium collections, invoice follow-ups, and payment reconciliations by sending reminders for overdue accounts.
Carrier Support
Assists in handling carriers and wholesalers with policies, endorsements, pending requests, and documentation submissions.
Coverage Options
Conducts research coverage options to recommend the best solutions, gathers underwriting details, and organizes client data.
Customer Support
Excel at maintaining the agency's unique brand voice consistently and managing client inquiries in a professional and timely manner.
Compliance & SOPs
From internal SOPs to regulatory documentation, VIAs ensure all processes reduce compliance risk and maintain agency operations
Producer Coordination
Manages tasks such as policy updates and servicing workflows, tracks deadlines for producers, and reduces admin follow-ups.
Renewals & Claims
Pro at handling loss run tracking, remarketing prep, and claims follow-ups, keeping data ready for timely renewals and client engagement.
Trusted Scouts. Proven by Our Clients.
COO
PM
Capital
CFO
For Insurance Agencies Writing Personal & Commercial Lines
Whether your agency handles 200 policies a month or is scaling a growing commercial book of business, our assistant integrates into your workflow.
Personal Lines
Life and Health Insurance Servicing
Commercial Lines
Trusted by Insurance Agencies Nationwide
With a 97% retention rate across placements, you get pre-trained subject matter experts who become an extension of the agency, working remotely.
Discover How Every Case Gets Perfectly Managed
Remote Scouts vs. Traditional Hiring & VA Agencies
Remote Scouts
- Full-time dedicated assistant
- Insurance-aligned professionals
- Secure, office-based infrastructure
- 97%+ long-term retention
- Scalable without overhead
- Hire in ~10 business days
Freelancers / VA Agencies
- Shared across multiple clients
- General admin skillset
- Uncontrolled home setups
- High turnover
- Limited growth capacity
- Slow onboarding
In-House Hiring
- High fixed payroll costs
- Long recruiting cycles
- Office space & equipment required
- Attrition risk after training
- Scaling = new hiring process
- 30–60+ day hiring timeline
Full-Time Insurance Support. 100% Focused on Your Agency.
No shared assistants. No rotating talent. No divided attention. Your remote insurance assistant works full-time for your agency only, aligned with your workflows, AMS systems, and compliance standards.
With Remote Scouts, you will build long-term operational strength with dedicated insurance assistants who understand your renewal cycles and adapt to your servicing style.
Our assistants operate inside your AMS following compliance standards and support your producers daily.
We are a Trusted Remote Staffing Agency…And for Good Reason.
I want to express my strong recommendation for Remote Scouts, particularly for their exceptional medical billing staffing services. They consistently provided top-quality candidates for our medical billing needs promptly and have significantly improved our team’s capabilities. Their expertise, responsiveness, and dedication to results makes them an invaluable partner.
I’ve had the pleasure of working with Remote Scouts for my staffing needs, and they’ve truly impressed me. Their personalized approach, top-notch candidates, and stellar communication set them apart. They deliver quality hires while staying within budget. If you need reliable staffing solutions, Remote Scouts is the way to go!
We have been using their service for two months and are very happy with them. The collectors are very well-informed in collection law. Their employees are very professional and are hard-working collectors. They stick to the task at hand. make calls and get money collected. I will recommend them to any collection agency. You will be happy with your results.
We have been using their service for two months and are very happy with them. The collectors are very well-informed in collection law. Their employees are very professional and are hard-working collectors. They stick to the task at hand. make calls and get money collected. I will recommend them to any collection agency. You will be happy with your results.
Hire a Dedicated Insurance Assistant in 10 Days
Frequently Asked Questions
What tasks can virtual insurance assistants handle daily?
How do insurance assistants access AMS systems?
Can virtual insurance assistants support both personal and commercial lines?
Yes. Remote Scouts assistants are trained to support both personal and commercial lines of insurance. For personal lines, policies are handled, such as home, auto, and renters insurance. For commercial lines, they handle policy servicing, COIs, renewals, and documentation across multiple industries. The training enables them to adapt to carrier requirements and workflows, making our assistants ideal for growing agencies.